Print products are sold for 30 days starting from their release date.
As a rule, sales cannot usually be suspended before the end of this period.
If extraordinary circumstances require you to suspend sales during this window, you can submit a request for suspension.
Please send the following information through our inquiry form.
Inquiry Title: [FANBOX PRINT] Request for sales suspension Body: ・Your pixiv User ID (numbers) ・Your registered e-mail address ・The print number or a URL that identifies the content ・Reason for the sales suspension
*To find your pixiv user ID, visit your profile page. The numbers at the end of the URL (https://www.pixiv.net/users/xxxx) are your user ID.
Please be aware that not all requests for sales suspension might be approved, depending on the circumstances. Thank you for your understanding.